About Us

FCAM- Limited & Select Client Approach

FCA Management is a customer and data-driven third-party property management firm serving selected clients in the southeast and mid-Atlantic. Utilizing an approach that is both high tech and high touch, the company works to optimize both client returns and resident satisfaction while managing more than 16,000 Class A and Class B multifamily properties.  Our property management platform spans across the Southeast in NC, SC, GA, TN, AL, FL, VA, and TX.  We currently manage and consult on over 20,000+ units. 

FCAM focuses on building long-term relationships with limited and select clients who desire more personal attention and strategic value creation for their portfolios.  We build trust with our clients so they don't have to manage us and that in turn frees up their time and energy to focus on their greatest impact- developing and acquiring magnificent communities. 

Our elite team maintains and utilizes the latest tools in technology while preserving the core fundamentals of property management: 

People, Price, Product, and Promotion.  Simplifying what should not be complicated is the key.

FCAM Client Services

At FCA Management, we realize that each of our clients deserve complete transparency with their multi-family assets and we are dedicated to providing an unmatched level of service to ensure the success of their investments.  The technology we have selected allows us to share data directly to our client 24/7 on-demand.  Our management procedures are automated to create efficiency and focus the on-site team's time and attention on what's most important, customer service.    

FCA Management hand selects and harnesses industry leading software, digital marketing technology, and  preferred vendor relationships to deliver a superior property management platform.  We pride ourselves on being nimble and easily making adjustments as technology progresses.  

We are market experts and would love an opportunity to review and assist you with any challenging existing assets, potential acquisitions, or new development opportunities.  We will review your financial performance, sub-market conditions, asset overview, and potential areas for improvement.  FCAM has a proven track record of improving investment performance.  Our team is always available for a consultation.

FCAM offers professional due diligence services for your next acquisition.  We complete detailed unit inspections, capex recommendations, lease file audits, and comprehensive reports with photos of deficiencies.  Please contact us to request our assistance on your next acquisition.

We work closely with our clients on existing assets and potential acquisitions to recommend renovation plans including scope, pricing, and rent analysis.  We have preferred vendors in our markets that provide competitive bids for your project and our property management software gives us the ability to successfully manage the process of properly tracking and turning units to completion.

The Team at FCAM has been directly involved in over 10,000 units of new development and can provide assistance and recommendations through the process.  Some of the services we provide are listed below: 

*Market and sub-market data including: Monthly market survey, detailed demographic reports, and development proforma

*Detailed review and recommendations of unit mix, floorplans, and amenity programming

*Attendance at key regular client, architectural, design and construction meetings to participate in all phases of the development phase

*Provide recommendations on access control, audio/visual plan, amenity space layout, interior design/FFE, landscaping plan, prospect tour path,    interior and exterior signage package

*Present strategic marketing/branding plan.  Manage third party vendors for logo design, brand guide, splash page, website, promotional products,  SEO/SEM, and internet listing services.

*Project unit rents and absorption pace

*Provide recommendations on parking, telephone, cable, internet, trash removal, water/sewer, and other revenue producing services

*Prepare pre-leasing, lease-up, and stabilized operating budgets

FCAM Corporate Associates

Sherrie Ngo
Senior Regional Property Manager

Sherrie has more than 25 years of experience in residential property management.  She has a strong background in new construction, renovations, due diligence, and stabilized property operations. She became successful in identifying team development needs and watching trends to prepare for upcoming challenges. In her role, she has been responsible for the overall daily operations of over 5000+ units of market rate communities in portfolios valued at over $8.5 million in both BTR, mid & high rises, garden style, condo-conversion, value-add and more.  Sherrie and her teams have executed more than 30 successful lease ups and helped deliver over $1B in asset dispositions.  She remains committed and goal driven to her teams through an all-encompassing open-door policy, bringing all associates to the table to share ideas, concepts and ways to innovate approaches to the day-to-day site operations. Sherrie has served as an impactful leader for the apartment industry and held numerous board positions at the local, state and national level.  In addition, she holds several designations, including Certified Apartment Portfolio Supervisor (CAPS), Certified Apartment Manager (CAM) and is an FAA Leadership Lyceum graduate.